Privacy Policy

What we collect

When you send an enquiry, we collect what you type into the form: your message, email address and any optional details you choose to add (business name, quantities, timelines, destination). We use it for one purpose: replying to you and managing your project.

This site sets no advertising cookies and runs no third-party tracking scripts. Standard server logs (IP address, pages requested) are kept by our hosting provider for security and performance.

How enquiries are handled

Enquiry details are delivered to our team by email and stored in our mailbox and project records. We share project-relevant details (specs, quantities, destinations, but not your contact details) with manufacturing partners only as needed to quote and produce your order.

We never sell your information, never add you to a marketing list you didn't ask for, and never contact you about anything other than your enquiry.

Your rights

You can ask us at any time to show you the information we hold about you, correct it, or delete it. Use the enquiry form and we'll action it promptly. If you're in the UK or EU, this is your GDPR right, and we honour the same standard for everyone.